At Feed Doctor, accessible from feeddoctor.co.za, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that is collected and recorded by Feed Doctor and how we use it.
- Information We Collect When you register for an account, place an order, request a quote, or interact with our website, we may collect personal information, including:
- Name and contact details (email address, telephone number, and physical address)
- Company or farm name (if applicable)
- Billing and shipping information
- Account login details and communication preferences
- How We Use Your Information We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website and online store
- Process your orders, deliver products, and send order confirmations
- Provide customer support, respond to inquiries, and manage quote requests
- Send you updates, promotional materials, and marketing communications (where opted in)
- Detect, prevent, and address fraud, security issues, or technical errors
- Comply with legal obligations and enforce our terms and conditions
- Data Security The security of your personal information is important to us. We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
- Cookies and Tracking Technologies Like any other website, feeddoctor.co.za uses cookies to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
- Third-Party Services We may employ third-party companies and individuals on our website such as payment gateways, hosting providers, and form plugins like WPForms o facilitate our service, provide services on our behalf, or perform website-related tasks. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
- Your Data Protection Rights Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data held by us. If you wish to exercise any of these rights, please contact us.
- Changes to This Privacy Policy We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
- Contact Us If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@feeddoctor.co.za.
